We respect your privacy and know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully.   This Privacy Policy explains how Modifications Home Improvement, LLC ("MHI", "we", "us" or "our") collect, store, uses, discloses and protects personal information about visitors to our websites, people we meet in person, by phone or text, products, services, (together "MHI Services") our customers and prospective customers, and others whose personal information we collect and retain (“you” or “your).  This Notice contains important privacy disclosures. By using MHI Services, you are consenting to the practices described in this Privacy Notice.​​

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What is Personal Information & What Information We Collect?

The term “personal information” as used in this Privacy Policy refers to information that identifies you as an individual or relates to you as an identifiable individual. We collect your personal information when, for example, you use MHI Services, engage in a MHI transaction, communicate with us by email, telephone, text and in person.  We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

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Specific Type of Personal Information You Provide

• MHI Services requested on our website. If you submit an online request to receive information about our products and services, we will collect your contact information including name, address, email address, telephone numbers and other information we need to fulfill your request.

• Credit card and bank account information. If you enter into a contract to buy or finance MHI Services, your credit card, debit card or bank account information will be processed by a third-party service provider on our behalf.

• Comments to our blog posts. When you post a comment to our blog or other social media websites, we collect your comment, name, or profile name.

• Job applicant information. When you make inquiries concerning career opportunities, we will request a copy of your resume, your highest level of education, employment history, and information about the type of job you are seeking.

 

Information We Collect From Other Sources

We may obtain certain information about you from other businesses. For example, the information we may receive about you includes but is not limited to:

 

• updated addresses or phone numbers we obtain from vendors who maintain such data;

• information about you from individuals, such as through “Refer a Friend” programs;

• information from public sources, such as information you submit in a public forum (for example, a customer review); and

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Information Collected about Your Online Activities

When you visit our website, we automatically collect and store data using cookies and other online technologies. These data include:

• Device – your IP address, browser type, operating system and other usage information about the use of our Online Services.

• Usage – browsing history, search history, and information regarding your interactions with our Websites and other websites, applications, or advertisements.

• Location information – your IP address or mobile device identification transmits general information about your geo-location and you may allow us to obtain more specific geolocation information.

 

​Although the data points collected this way may not specifically identify you, they can be combined with other information about your internet activities to identify your interests and preferences. The information from many separate websites is aggregated by third parties such as Google Analytics and Google Ads and used for data analytics, marketing, and interest-based advertising. For more information about these technologies, how they function, why we use them, and how you can restrict them, see the section titled "Cookie Policy"​​​

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How We Use Personal Information

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

We collect and use personal information to provide and improve our services. This section explains how we use the information we collect from you.

• To Provide Services: We use your information to deliver MHI Services you request.

• To Improve Our Services: We analyze usage data to enhance our website and services.

• To Communicate with You: We may use your contact information to send updates, newsletters, and respond to inquiries.

• For Marketing: With your consent, we may send promotional materials and offers or to publish public reviews as submitted by you and other customers.

• To Process Transactions: We use transaction data to process payments and manage orders.

• To Ensure Security: We use technical data to protect our website and services from fraud and abuse.

• Employment: To evaluate your job application for employment and contact you regarding possible employment opportunities.

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Except as otherwise specifically provided in this Privacy Policy or as required by law, any communication or material you provide to us, whether received online, electronically, in person or otherwise collected by or submitted to us, including any data, questions, comments, suggestions or the like, is, and will be treated as, non-proprietary and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, market research, development of prospect lists, project planning, broadcast, posting and marketing, among other things.

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Disclosure of Personal Information to Third Parties

We do not sell, trade, or otherwise transfer personally identifiable information to unaffiliated third parties without your consent, except as described below.  

• We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out emails or surveys.

• We may provide information on your behalf to a supplier in connection with warranty service or product safety issues.

• Our employees, existing or potential agents or sub-contractors, who assist us in providing information, products or services to you.

• We may disclose information about you (1) if we believe we are required to do so by law, regulation, or legal process, such as a court order or subpoena; (2) as we deem appropriate or necessary in response to requests by government agencies, such as law enforcement authorities or tax authorities; (3) when we believe disclosure is appropriate or necessary to protect the rights, property, or safety of our customers, or others, including to prevent physical, financial or other harm, injury or loss, or to collect debt you owe; or (4) in connection with an investigation of suspected or actual unlawful activity.

• We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution, or liquidation).

 

​How We Protect & Retain Your Information

MHI maintains administrative, technical and physical safeguards to protect the security, confidentiality, and integrity of your personal information appropriate for the nature of the information we collect. While the measures we implement are intended to reduce the likelihood of security problems, we cannot guarantee that these measures will prevent unauthorized access to your personal information. Information transmitted over the Internet may find its way to recipients to whom it is not intended or persons you may not want to have such information. Under certain circumstances, this may be beyond the control of MHI, and you are advised that such transmission may not be secure.

We retain personal information for as long as we reasonably require it for legal or business purposes. In determining retention periods, MHI takes into consideration warranty periods, other contractual obligations, applicable laws, and what we reasonably believe are your expectations and requirements. If you submit a request for information about our products or services, we will retain your contact and preferences information and consider our relationship to remain active for marketing purposes after fulfilling any request you submit and until we take note that you no longer show interest in our products or services.

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Opt-Out Procedures 

We are committed to ensuring that you can exercise your rights regarding your personal information.  Where applicable, you may manage and amend your preferences regarding how we communicate with you as outlined in more detail below. We strive to comply with all reasonable requests, but there may be a short delay in the processing of such requests.  To be removed from our email, telephone and postal mail marketing, please contact using one of the following options: 

• email: info@mhihomeimprove.com

• call: 732-385-7995

• postal mail: MHI LLC, 3570 Route 27, #156, Kendall Park, NJ 08824

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Please include your name, address, phone number and email address in the request, and if possible, let us know how you initially provided us with the information.

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Children’s Privacy Policy Notice

MHI does not knowingly collect personal identifiable information from children under 18 years of age without appropriate parent or other consent. If you become aware of any personal information, we have collected from children under age 18, please contact us, so that we can take reasonable measures to promptly delete such data from our records.

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Cookie Policy​

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

Types of Cookies We Use

• Session Cookies: These are temporary cookies that expire when you close your browser.

• Persistent Cookies: These cookies remain on your device until they expire or you delete them.

• Third-Party Cookies: These cookies are set by third-party services we use for analytics and advertising.

Purpose of Cookies

• Functionality: To remember your preferences and settings.

• Analytics: To understand how you use our website and improve it.

• Advertising: To show you relevant ads based on your interests.

User Consent

By using our website, you consent to our use of cookies. You can withdraw your consent at any time by adjusting your browser settings or using our cookie management tool.

Managing Cookies

You can manage or delete cookies through your browser settings. For more information, visit 

Data Protection

We are committed to protecting your privacy. We comply with GDPR and CCPA to ensure your data is safe.

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The following links explain how to access cookie settings in various browsers:

• Cookie settings in Firefox

• Cookie settings in Internet Explorer

• Cookie settings in Google Chrome

• Cookie settings in Safari (OS X)

• Cookie settings in Safari (iOS)

• Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

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Linking to Other Websites and Social Network Access

Our website may provide links to the websites of companies providing products and services that may be of interest to you. Each of these companies has its own privacy policy that may differ from Modification Home Improvement, LLC's Privacy Policy. If you click on the link, you will be transferred to that company’s website, and any personal information you share on that website will be subject to the privacy policy or practices of the website owner and will not be subject to MHI’s Privacy Policy. MHI does not have any control over, or responsibility for, the privacy practices or website content of any Business Associate. The use of such websites is at your own risk.

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and Your Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@mhihomeimprove.com or send us mail to: MHI LLC